Planning, implementation, asset support and sustainability services offered to help hospitals maximize return on investment and clinical benefits of technology
Rubbermaid Medical Solutions (RMS), the leading provider of mobile carts and mobile computing solutions for healthcare facilities, today announced the availability of its new Life Cycle Management Services offering. This comprehensive set of services focus on the four key areas of the technology life cycle: planning, implementation, asset support and sustainability. Offered individually, the services are extended to all RMS product offerings, which include medication carts, wall mounted work stations, and transfer and exchange carts.
“Experienced decision makers understand that product selection needs to go beyond features and incorporate the total life cycle cost in order to maximize return on investment and clinical benefits of technology,” said Jeff Chochinov, senior product manager for RMS. “With many years of experience, we now have the broadest offering of services to maximize up-time and meet the unique life cycle needs of a particular facility.”
Key features of the Life Cycle Management Services offering include:
- Planning services: Needs assessment, pilot programs, customization and project consulting/planning
- Implementation services: Integration, unpacking, and user and technical training
- Asset support services: Service plans, battery exchange, preventative maintenance and power system software
- Sustainability services: Green disposal coordination for batteries, carts and product upgrades
The Life Cycle Management Services offering is supported by a best-in-class service guarantee that includes onsite service the next business day, service call backs within two hours, help desk support, and a dedicated Technical Account Manager and Field Engineer.
About Rubbermaid Medical Solutions
Rubbermaid Medical Solutions is the premier provider of medication carts and mobile computing solutions for healthcare facilities striving to enhance patient care, safety and staff productivity. Products – backed by a next-business-day service guarantee – are ergonomically designed, lightweight, customizable and compatible with existing technology. Rubbermaid consultants strategize with nursing and I.T. leadership to determine which mobile computing solution works best in each care setting and across the enterprise. Rubbermaid Medical Solutions (www.rubbermaidmedical.com) is a Newell Rubbermaid company.