Warranty Information

Limited Warranty

Starting July 1, 2011 Rubbermaid Medical Solutions (RMS) is pleased to offer a three year warranty on durable and electronic components*. SLA battery performance is warranted for three months*. Lithium battery performance is warranted for three years*. If during the warranty period this RMS product proves defective in materials or workmanship under normal use by the original purchaser, please contact RMS technical support at www.rubbermaidmedical.com/service (please be sure to complete all information, including product serial number, manufacturing date, description of the issue and full contact information). RMS will determine, in its sole discretion, how to best address your warranty issue, which may include sending you a replacement part or providing on-site technical assistance. RMS reserves the right to require proof of purchase prior to honoring any warranty request. This warranty does not cover product abuse, modification, failure to adhere to product instructions, improper operation/misuse. RMS SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary state to state or country to country.

Service Details: Components generally requiring on-site technical assistance may include, but are not limited to: cart electronics, lift mechanism, power system, locking mechanism and structural failures. Components that generally do not warrant on-site technical assistance may include, but are not limited to: scanner holder, power cord, drawers, battery replacement and casters.

Limited Warranty

Rubbermaid Medical Solutions (RMS) is pleased to offer a three year warranty on durable components*. If during the warranty period this RMS product proves defective in materials or workmanship under normal use by the original purchaser, please contact RMS technical support at www.RubbermaidMedical.com/service (please be sure to complete all information, including product serial number, manufacturing date, description of the issue and full contact information). RMS will determine, in its sole discretion, how to best address your warranty issue, which may include sending you a replacement part, providing on-site technical assistance, or providing a part for sale. RMS reserves the right to require proof of purchase prior to honoring any warranty request. This warranty does not cover product abuse, modification, failure to adhere to product instruction, improper operation/misuse. RMS SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or country to country.

Limited Warranty

Rubbermaid Medical Solutions (RMS) is pleased to offer a five year warranty on durable components and a two year warranty on electronic components*. If during the warranty period this RMS product proves defective in materials or workmanship under normal use by the original purchaser, please contact RMS technical support at www.rubbermaidmedical.com/service (please be sure to complete all information, including product serial number, manufacturing date, description of the issue and full contact information). RMS will determine, in its sole discretion, how to best address your warranty issue, which may include sending you a replacement part or providing a part for sale. RMS reserves the right to require proof of purchase prior to honoring any warranty request. This warranty does not cover product abuse, modification, failure to adhere to product instructions, improper operation/misuse. RMS SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary state to state or country to country.

* All warranty periods commence on the recorded date of manufacture. This date is printed on the serial number label on the product. All carts purchased before 7/1/2011 carry a 3/2 year durable electronic warranty.